Skype and Angel.com — What to Expect

If you’re tracking closely the Skype phenomenon, I think you’ll be interested to read this press release:

For example, business owners who rely on Skype for Internet calling can now add speech-enabled automation services to manage tasks such as customer service inquiries and frequently asked questions or add communications capabilities to their existing commerce websites. Angel.com’s Site Builder toolkit also allows Skype users to create new, revenue-generating services, such as help lines for professionals with expertise in a specific topic or industry.

So, in a nutshell,

  • If you’re a business with a strong online presence, and you’d like your customers to contact you via Skype, without losing all the capabilities of phone automation, we have a solution for you
  • If you’re an entrepreneur exploring new ways to make money by creating interactive voice content, we have a platform for you.

Now, at Angel.com we believe that the online business community has been clamoring for new ways to connect with their customers, for the unshackling of the chains around their necks that traditional telco have forced them to wear (NetCentrex, anyone?), and are ready for innovation through Voice Intelligence.

This partnership allows us to launch products that we could only dream of, and in the process, revolutionize business communication once again.

What can you expect? Watch closely as we unveil Skype-connected versions of Site Builder, Virtual Call Center and Virtual Receptionist over the next few months. Here are some Site Builder screenshots to whet your appetite:

Easy to Subscribe to Angel with Skype-centric plans
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Easy to get new Phones from Skype and Easy to Manage your Skype Phones
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Easy to call Voice Sites accessible from anywhere in the world!
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The other stuff…. I cannot describe :-) … but we’ll keep you posted!

http://blogs.angel.com/blog/wp-trackback.php?p=28

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