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Links & Resources

Blogs We Read    

  • Alec Saunders
  • Better Interactions
  • CRM Success
  • Gartner CRM
  • Guy Kawasaki
  • Igor Jablokov
  • Martin Varsavsky
  • O’Reilly Emerging Telephony
  • Om Malik
  • Prompt! Speech Applications
  • RJ Auburn
  • Ross Mayfield
  • salesforcewatch.com
  • Skype Developer Zone
  • Skype Journal
  • Speech Tech Blog
  • The Customer Service Survey
  • Working the Spoken Word
  • Reference Articles & Books

  • Designing Effective Speech Interfaces
  • How to Build a Speech Recognition Application
  • Internet Telephony
  • Speech Industry White Papers
  • Speech Technology Magazine
  • The Art and Business of Speech Recognition
  • Voice User Interface Design
  • VUI Visions: Expert Views on an Effective VUI
  • Why On-Demand IVR
  • Industry Conferences    

  • AVIOS
  • DreamForce
  • Internet Telephony Conference & EXPO
  • O’Reilly Emerging Telephony Conference
  • SpeechTek Conference
  • Industry Newsletters

  • Speech Recognition Update
  • Speech Technology Magazine
  • Telephony Strategy News
  • Industry Podcasts

  • Nuance Podcast
  • SMB Trendwire podcasts

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